What we do | gravity-group.ru

What we do

Сustomer service
Take care of your customers before someone else does.

• Full preparation of the application for publication (writing text, taking screenshots)
• Layout of applications in the AppStore and Google Play, opening access to users and solving questions that may arise
• Consulting clients in AppStore and Google Play
• UX analytics with systematic improvement of properties and value:
→ collection and analysis of data;
→ improvement of existing interfaces and participation in the design of new ones;
→ analysis of the developed solution, development of proposals for improvement;
→ participation in testing functionality;
→ participation in the creation of final layouts / prototypes and accompanying documentation.
• Round-the-clock technical support of the third or second level in accordance with the SLA

Customer service
Warranty and
post-warranty service
"There are no problems with our developments, and we solve every issue: 24/7":

• We are in touch 24/7 (or as much as you need)
• Diagnostics of the application
• Monitoring of errors, their correction
• Performance optimization
• Improving user experience by making changes to the interface and adding new functionality
• Transferring data from one server to another
• Improved stability
• Development of updates that ensure the compatibility of the application with the latest versions of operating systems and new devices

Post warranty service
60% of success is a high-quality technical task for development.

• We systematize your vision and wishes
• We will identify the requirements and goals
• Let's dive into your business process and translate it into IT language
• We will write a technical task and technical solution:
→ We design architecture
→ We will develop custom scripts
→ We design API and DB
→ We will select the best solutions for your tasks

Development of
interfaces / Design / UX
Appearance matters
We will develop the visual component of your project: from the logo and concept to the complete UI Kit.

• Design concept based on technical specifications
• Interface prototyping
• Let's select a color palette. Definition of style. Interface animation
• We will develop a logo taking into account the corporate identity and brand book. If necessary, we will make a redesign or restyling of the product
• Development of user scripts. UX
• Preparation of materials for developers. Putting together the UI Kit

Development interfaces
Support / Optimization
We'll improve your application functionality.

•    Optimization
•    Bug fixing
•    We save our customers' money by implementing new functionalities with minimal changes to the existing architecture
•    We quickly adapt the applications for new versions of Android and iOS to let them work well on any device
•    Application performance analytics (crash analysis, statistics)
•    We adapt the application interface to the current preferences of the users, which leads to increased conversions
•    We consult our customers on how they can improve their existing software products

Development of the server side (development of the backend)
Something that will help your product to work correctly and quickly.

• Development of a back-end system for product implementation;
• Implementation of functional API (joint work with mobile developers);
• Integration with various information systems;
• Development of a control panel for the back-end;
• Building an architecture where the functional volume will be distributed between the client and server parts;

We will hand over 100%.

• Planning and development of test cases
• Manual and automatic testing
• Usability testing
• Performance testing
• Application security testing

Development of a mobile application
An application that works on its own without requiring your time and attention.

• Collecting requirements for the application.
• Preliminary estimate of the development cost.
• Design of prototype and custom scenarios
• Drawing up technical specifications.
• Application development.
• Testing.
• Publication.
• Technical support.

Development mobile
Marketing for the winners.

• Strategy definition.
• Choice of research tool.
• Conversion Marketing.
• UX analytics.
• Development of sampling plan and direct data collection.
• Analysis and interpretation of data.
• Reporting of results.

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